How to contact your DHL call center for complaints
Are there any problems related to your package or parcel? The presence of a DHL call centre will definitely solve a wide variety of problems that are owned. The presence of a call centre or customer service is very important in itself as this campaign service can help users who are facing a variety of problems.
Along with the development of technologi and the internet world, the world of buying and selling has also experienced considerable growth. This is evidenced by the increasing number of online buying and selling enthusiasts in Indonesia . E-commerce presence is also growing so that it becomes easier for consumers to find what they need .
In addition, the presence of campaign services cannot be separated by online business . Thanks to the delivery service, it will make the work easier and faster . As well as abroad. This way, you can focus more on developing your business to make it better.
There are many DHL call center campaign services in Indonesia that offer their own advantages and disadvantages. One of the most popular freight forwarding companies is DHL Express. Where is an option for many people, especially those who easily and quickly ship goods from or from abroad.
Keeping in mind that you will not send things or packages yourself, the presence of DHL is really very important as it can solve all the problems. Keep in mind that a wide variety of risks such as losing, damaging or not reaching your destination immediately occur frequently. To find any clear information, you can contact the call center directly.
Review of DHL, a fast package delivery service provider
Do you know about this campaign at a glance before you know how to contact the DHL Call Center? DHL (Dalsey, Hillblom and Lynn) is itself a service provider of goods delivery services, parcels or express posts that are still part of the DHL Deutsche Post. According to this venture, each year aka n pays more than 1 billion parcels per year.
The company was founded in the United States in 1969. In the 1970s, he began to develop services provided around the world. In 1979 , the service finally expanded its network to the Hawaiian islands via DHL air cargo . It is an inter-island service where it already uses 2 units of DC-3 aircraft and 4 units of DC-6 aircraft.
By the end, the company was bought exactly in 1998 by Deutsche Post and finally held most of dhl’s shares in 2001 . In late 2002, it was discovered that Deutsche Post had already acquired all shares from DHM and then merged DHL into some of its post-flash divisions.
The name DHL was eventually developed in several divisions such as DHL Global Forwarding, DHL Supply Chain, DHL Freight and DHL Global Mail. In 2002 , DHL finally introduced a new logo and color scheme, named red and yellow. With the new logo, it looks fresh to the service provider of services delivering goods .
Then in 2013, The Freight Forwarding Company finally opened a new, developed and improved global center at North Kentucky Airport. So far, this courier service is also growing , including in many Asian countries.
How to Contact DHL Call Center
Making complaints about your packages sent through this campaign service is actually one way to get clarity. As explained earlier, the different types of problems in the world of expeditions, especially between islands and countries, are actually many such as cases of loss and damage.
It’s not just that , not clear about where your package has reached, it’s sometimes a problem for most people. But you need not worry, because the presence of this call center can solve your problems quickly. Unfortunately, not everyone knows how to contact them.
It is very easy to contact the DHL Call Center to make your own complaint. You can call 6221-7917-3333 or 021 7 9173333 directly. The call centre from this delivery company will be open 24 hours a day for services. That way, users don’t have to worry about when the most appropriate time to complain is.
Before processing the complaint, make sure that you prepare some necessary documents such as the sender’s name, recipient’s name, telephone number, receipt number from the destination address. If so, you can contact the campaign service’s call center directly. Be sure to submit the complaints clearly and in detail.
Making complaints or complaints through the website
In addition to being able to make complaints or complaints directly through the DHL Call Center, you can also make complaints through their website. Users can go directly to the www page . Make a DHL.co.id/exp-id/pusat_layanan/hubungi_ekspres.html complaint report.
If you have successfully entered the page, you will be asked by the DHL Call Center to fill out a PartanYan form or make a complaint. There is a lot of data that you must fill in such as name, email, post code, user account number, location and telephone number. Make sure you enter accurate and valid data.
Jalan MT Haryono Kaw 68-60, the headquarters of the official express campaign in Indonesia, is located on south Jakarta. If you want more information, you can come to the office directly.
Just as by making a complaint over the phone, you may need to prepare some important documents. Make sure that customers are patiently waiting for answers. Seeing the large number of people who also make complaints through the DHL call centre .
Benefits of using DHL services
As mentioned earlier, the campaign work of this company proved indisputable in itself. This can be seen from the various benefits offered by the company. Here are some of the advantages of campaign service.
- Get the best service
There is no need for this company to doubt the express service as every service is always the best. There are various types of services that can be adapted to suit the needs of users such as delivery services for domestic and foreign goods in remote areas.
- Availability of a wide range of packaging options
Another advantage of this freight forwarding company is the availability of a variety of packaging options that can be customized according to the needs of each user such as flyers, jumbo junior boxes, large boxes, jumbo boxes, packing list bags, express pallets and many more.
- There is a very large network
This campaign service provider also has a vast network ranging from Europe, Asia and Africa. With an extensive network, this will help you in shipping goods.
There is a growing presence of truly freight forward services in Indonesia where each of them provides different facilities and services. Contact the DHL Call Center immediately to provide the best solution for those of you who have problems related to packages.