Manfaat ACC switchboard, not just for complaints : PolresGowa

Manfaat ACC switchboard, not just for complaints

Users will receive the benefits of  an ACC call  center.   Problems in cooperation with lending or leasing organizations often occur,  and if they are not addressed immediately, there will be misunderstandings. Well, that misunderstanding could eventually become another problem   for you.

Of course, don’t  you want the problems you’re facing while making a heavy equipment financing loan with ACC not addressed right away?   To overcome   different  types of problems or obstacles, there are  different ways that can be used. One of them is to contact the ACC  call  center.

There are many benefits of an  ACC call center  that you  will receive and  most  notably it helps solve problems in the funding  process.   There are some problems that ACC  service users  often encounter such as requiring credit relief to  extend  the  loan  term  to make it lighter in installments.

To contact the call center, it can be done easily.   Because ACC provides its own number  where customers or users can contact  it.   You can immediately complain  about the  relevant  phone number  and submit a complaint or complaint  properly and in detail.

This way,  this lessor can provide the best solution for you.   Don’t forget to provide some important documents needed.   Before you know  how to contact and  what the  benefits of  an  ACC call center are,  you must also know  what a  fleeting  history  of the  company is, just continue to see the explanation below.

Overview   ACC Company History

As mentioned earlier, you will actually get many benefits from ACCs.   ACC or Astra Credit Companies is a financial institution for cars and heavy equipment. The  financial  company  turned out to  have a  good reputation by the wider community and has more than 9,000 partner agents.

Based on the regulation from OJK (financial services agency) No. 29/POJK.05/2014, the company implements business needs in  the areas of investment financing,  multipurpose leasing and operations,  good working  capital.   use conventional and sharia-based programs.  Both have their own advantages.

The predecessor of ACC came from PT  Astra  Sedaya  Finance which was founded on 15   September  1982 under the name  PT  Raharja  Sedaya  . The establishment is useful to support the automotive business of the Astra group.   Only in 1990,  PT Rajardja Sedaya  changed its name to  PT  astra  Sedaya  Finance.

The benefits of the ACC call center offered  by this company include the purchase of new and used cars,  especially for Astra-made vehicles such as Toyota Isuzu, Daihatsu, Peugeot to BMW.    According to the initial formation,  the  company has the function of  supporting  the financing process   of more than 1600 car dealerships in Indonesia.

Some of the companies where they work as ACC associations  include Astra  Sedaya Finance, PT Swadharma Bhakti  Sedaya Finance, PT  astra Auto Finance,  PT Staco Estika Sedaya Finance and  PT  Pratama   Sedaya Finance.    To date,  this  company continues to develop a wide range of services and facilities provided.   In addition,  they also continue to maintain the reputation they have.

Complete  ACC y ang call center information

The existence  of   call center service from ACC  is really a means for customers and companies to  get information more easily and practically.   In addition, there are many benefits of ACC switchboards  that users will  gain.   Especially to fix these kinds of problems and complaints while working together.

For those of you who want to contact part  of the company’s call  center  , you can call directly at 021-766-9000 for customers in the Jakarta area.   Meanwhile,  if you  are outside Jakarta, you can contact  1500-599 directly.     This  figure  can be achieved using all telecom operators.

Meanwhile, for customers who want to connect directly  to the head office, they can call (021) 7885-9000 directly. ACC’s headquarters  are  located  at Jl.TB Simatupang No. 90.   When submitting these complaints and  suggestions, it should be done clearly and in detail so that the company can understand  more about it.

Customers can wait about 20 days to receive a response or reply.  The period is  calculated from the entire document received. If it turns out that the procedure  for  submitting  a  complaint did not receive a response, then the only  way  to do it  is by contacting OJK via the number 1500655.   This is the best way to forward a complaint.

Benefits of  ACC call centers

It is known  how  to file a complaint through the company ACC. Well, it turns out that there are a lot of  benefits of ACC switchboards  that must be known.   For more details, see the review below

  1. Quickly appeal 

As mentioned before, the existence of a call center is actually the  most appropriate place for complaints such as problems in the credit process  .   With  this quick  reporting  method,  your problem can be solved quickly.    You can use one of the above numbers directly.

  1. Get information related to the products you have

Another benefit of  ACC call centers  is that you can get information regarding  products  owned by the company involved. Astra Credit Companies itself has a number of products such as car financing to heavy lat.

  1. As a means to give advice

The existence of a call center can also be the best  place to  provide advice to the company.   There is no denying that  if  the services of a rental  company  are sometimes unsatisfactory, you can  immediately give  them  advice  so that they can work more optimally.

  1. To connect with the company

The benefit of  ACC from   its existence  is to  connect customers with this ACC company  .   Not only that, but their existence  is also important because  they  can handle various types of customer problems.

Advantages of buying a car with ACC

There are various advantages that are possessed from  buying a car with ACC as follows:

  1. Have the best service for its customers

Using  this rental organization from ACC will also bring a multitude of benefits to users.   Such as the existence  of  the best service used the concept  of  operational  excellence to maintain customer satisfaction.

  1. Has a  full range of product features

Astra Credit Companies also has many quite complete product features.  In addition, it has partnered with several car dealerships in Indonesia.   The requirements for applying for credit can also be done very easily.

  1. Affordable customer  access

Finally, you  will  also be offered a  service in the form of  reaching  customers with a very easy reach.    There are many options for staying connected such as through  call centers or social media.

Cooperation with  real financial institutions is not immune  to  different types of problems.   To overcome this, customer service may be the best solution.   There are many  benefits of  an ACC switchboard  that you can get.

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